;

Product Delivery

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Product delivery begins once design delivery establishes the foundation for engineering. In adaptive organisations, design and development run in parallel. Designers support engineering by clarifying behaviours, refining edge cases, updating components, and validating the product’s evolving shape.

In less mature organisations — particularly when development is outsourced — design may be finalised before engineering begins. While this reduces ambiguity for the vendor, it slows iteration and increases risk. Section 3.0 explores these adoption constraints in depth.

Product delivery is executed within Scrum or hybrid frameworks. Work is organised into releases, epics, and user stories. Engineering builds, tests, and deploys incrementally, while design remains embedded to verify fidelity and ensure alignment with the defined mental model.

BOK — Product Delivery

Dependencies are continuously managed. Cross-functional collaboration prevents misalignment across business, engineering, and design. Poor management can create codependency between teams, slowing progress and causing conflicts that require escalation.

Just like design, development also operates with a Definition of Ready and Definition of Done. These definitions ensure transparency, accuracy, and consistency across disciplines.

BOK — Product Delivery

Happy scaling through design!

Hey, I’m Jiri Mocicka.
London-based Product Design Director, Trusted Advisor and Author of Design at Scale™. The method that empowers individuals to shape the future organisation through design.
If you have a question, join our Community and reach out to like-minded individuals who scale design propositions. An online Academy can help you to define teams of 01, 10, and 100, and 1% is supported by Grid Magazine and Supply section, where we bring more insights weekly on how to become a design leader in your Agentic Organisation

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Design at Scale™ is defined by three models, which form the Method. Each model operates in a different part of the business and collects and informs parties on design and engineering decisions that have a direct impact on the delivery.

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