;

Quality Management

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Fixed Time, Resources, Scope & Quality Management

Both Agile and Waterfall operate with fixed time, pre-planned resources, and expected quality - while keeping scope variable. The unpredictability of scope is challenging because humans struggle with exponential thinking. We prefer linear, predictable progress.

Exponential Thinking

Incremental steps are intuitive. Exponential steps are not. When organisations demand fixed scope within fixed time, teams instinctively resist - because they are being asked to predict the unpredictable.

BOK — Quality Management

Constraint 1: Fixed Budget

A fixed budget narrows decision-making to what is visible and quantifiable. When Product Owners lock scope early, teams hesitate to commit. Without clear preconditions - guidelines, users, problems - the expectation becomes unrealistic: “Deliver X screens in Y time.”

Constraint 2: Inadequate Resourcing

One designer in a ten-person product team is still common. This designer is expected to handle:
— Research
— UX
— UI
— Copy
— Interaction
— Visual design
— Design QA
— Documentation
— Stakeholder communication

All while keeping pace with engineering. Under-resourcing is not a talent issue - it’s a structural one.

Constraint 3: Lack of Clarity (PiD / Brief)

Across a sample of 5,000 designers, 90% reported that their PiD or brief lacked:
— a clear problem statement
— explicit objectives
— success measures

Without these, design and engineering become sailors at sea without a destination: busy, but directionless.

Happy scaling through design!

Hey, I’m Jiri Mocicka.
London-based Product Design Director, Trusted Advisor and Author of Design at Scale™. The method that empowers individuals to shape the future organisation through design.
If you have a question, join our Community and reach out to like-minded individuals who scale design propositions. An online Academy can help you to define teams of 01, 10, and 100, and 1% is supported by Grid Magazine and Supply section, where we bring more insights weekly on how to become a design leader in your Agentic Organisation

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